North America Coverage Terms and Conditions:

 

SERVICE AGREEMENT DEFINITIONS:

“We”, “Us” and “Our” shall mean Dealer and/or its Administrator AMT Warranty Corp. In Florida “We”, “Us” and
“Our” shall mean Technology Insurance Company, Inc. “You” or “Your” shall mean the purchaser of the product(s) covered by this Service Agreement. “Failure” means the mechanical or electrical breakdown of the covered product caused by defects in materials or workmanship during normal usage. “Deductible” shall mean the amount You are required to pay, as shown under “Deductible” for covered repairs or replacements.

REGISTRATION: You must validate this Service Agreement by visiting our website www.protect-it.com or calling 1-866-505-4047 within 10 days of the purchase of this Service Agreement in order to ensure coverage. We cannot register your product for this Service Agreement if You do not complete the required registration. We reserve the right to reject a registration and will refund the purchase price through the Dealer.
 

WHAT IS COVERED: In consideration of payment of the Service Agreement price, We will furnish or pay for labor and parts or replacement equipment required to repair a mechanical or electrical Failure of the covered product during normal usage for the term of this Service Agreement, if the product is not covered under any other warranty or service contract. Parts used to repair or replace the covered product may be new, used, refurbished or non-original manufacturer’s parts that perform to the factory specifications of
the product. This Service Agreement does not cover repair or replacement of the product for any of the causes or provide coverage
for any losses set forth in the section entitled EXCLUSIONS FROM COVERAGE below.
 

1) Replacement Plan: If You purchased a Replacement Plan, in the event of a claim, We will replace the product with a new, rebuilt or refurbished product of equal or similar features and functionality or, at Our sole discretion, reimburse You for replacement of the product. Upon replacement of a product, We will have no further obligation to replace the product and You will not be entitled to make any further claims for its replacement.

2) Repair Plan: If You purchased a Repair Plan, in the event of a covered claim, We will repair or, at Our discretion, replace the product with a new, rebuilt or refurbished product of equal or similar features and functionality. Upon replacement of a product, We will have no further obligation to repair or replace the product and You will not be entitled to make any further claims for its repair or replacement.

3) Accidental Damage From Handling (ADH) (Note: This optional coverage is only available for Notebook
Computers): If Accidental Damage from Handling Program is part of Your coverage program it augments Your product warranty by providing additional protection against accidental damage from handling to Your product that You have purchased. ADH covers accidental damage to Your product while being used by You subject to the exclusions below.

ADH does not provide protection against normal wear and tear, theft, mysterious disappearance, misplacement, viruses, reckless, abusive, willful or intentional conduct associated with handling and use of the product, cosmetic damage and/or other damage that does not affect unit functionality, or damage caused during shipment between You and Our service providers. If protective items such as covers, carrying cases or pouches, etc., were provided or made available for use with Your product, it is expected that You will continually use these product accessories for protection against damage to the product. Abuse is defined as Your intentional non-utilization of protective items during product use, or Your treatment of the product(s) that You have purchased for Your use in a harmful, injurious or offensive manner that may result in its damage. Any resultant damage from this type of treatment is NOT covered by this ADH program.

4) Bulb Coverage (Note: This optional coverage is only available for. Micro Display (DLP-Type): (DLP, LCD and
LCOS-type projection systems and the same type of small projectors) If bulb coverage is part of Your coverage program We will replace the bulb with a compatible bulb of equal or similar features and functionality, or at Our sole discretion, reimburse You for replacement of the bulb. Upon replacement of the bulb, We will have no further obligation to replace the bulb and You will not be entitled to make any further claims for its replacement.

5) Food Loss Protection for Refrigerators or Freezers Only: We will reimburse You up to $100.00 in any one (1) year of coverage for any food spoilage that is a result of a mechanical failure of any covered product. The food loss must be verified by US.

DEDUCTIBLE: In the event of a failure to Your product, which is covered by this Service Agreement, You may be required to pay a Deductible of $0.00 per repair or replacement of Your covered product.

PLACE OF SERVICE: If You purchased On-Site Service, we will arrange to repair or replace the product at Your location during normal business hours. If you purchased Carry/Mail-In Service, You will be responsible for delivery or shipment, prepaid and insured, of the product to Our authorized service facility for repair or replacement.

LIMIT OF LIABILITY: The total amount that We will pay for repairs made in connection with all claims that You make pursuant to this Service Agreement shall not exceed the purchase price of the product, less taxes. In the event that We make payments for repairs, which in the aggregate, are equal to the Purchase Price or We replace the product with a new, rebuilt or refurbished product of equal or similar features and functionality, We will have no further obligations under this Service Agreement.

WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, PROPERTY DAMAGE, LOST TIME, OR LOST DATA RESULTING FROM THE FAILURE OF ANY PRODUCT OR EQUIPMENT OR FROM DELAYS IN SERVICE OR THE INABILITY TO RENDER SERVICE.
TERM:

AMT Extended Service Protection Program
5800 Lombardo Center
Cleveland OH 44131-2550
866-505-4047

This Service Agreement begins on the date You purchase Your product and is inclusive of the manufacturer’s warranty. Coverage under the Service Agreement begins upon expiration of the shortest portion of the original manufacturer’s warranty. During the manufacturer warranty time period, the product manufacturer has primary responsibility for replacement or repair of the covered product. The Service Agreement shall remain in effect, subject to the Limit of Liability defined above, for the term specified in the
sales documentation provided to You at time of purchase. All products and/or parts replaced under this plan become OUR property in their entirety.

EXCLUSIONS FROM COVERAGE
ALL PLANS: THIS SERVICE CONTRACT DOES NOT COVER ANY LOSS, REPAIRS OR DAMAGE CAUSED BY OR RESULTING FROM:
• PRE-EXISTING CONDITIONS INCURRED OR KNOWN TO YOU (PRE-EXISTING MEANS A CONDITION THAT WITHIN ALL REASONABLE MECHANICAL PROBABILITY RELATES TO THE MECHANICAL FITNESS OF YOUR COVERED MERCHANDISE PRIOR TO CONTRACT ISSUANCE);
• IMPROPER PACKAGING AND/OR TRANSPORTATION DAMAGE DURING SHIPMENT TO A SERVICE CENTER;
• EQUIPMENT INSTALLATION, REMOVAL, REINSTALLATION OR IMPROPER INSTALLATION OF COMPONENTS, UPGRADES, ATTACHMENTS OR PERIPHERALS;
• USE OF THE COVERED PRODUCT IN SUCH A MANNER AS WOULD VOID COVERAGE UNDER THE
MANUFACTURER’S WARRANTY;
• IMPROPER USE OF ELECTRICAL/POWER SUPPLY; POWER SURGE, REDUCTION, FLUCTUATION, LOSS OR OVERLOAD FROM WHATEVER CAUSE;
• ANY MALFUNCTION OR DAMAGE RESULTING FROM FAILURE TO PROVIDE MANUFACTURER’S RECOMMENDED MAINTENANCE;
• DAMAGE OR OTHER EQUIPMENT FAILURE DUE TO CAUSES BEYOND OUR CONTROL SUCH AS ENVIRONMENTAL CONDITIONS, EXPOSURE TO WEATHER CONDITIONS OR ACTS OF NATURE INCLUDING, BUT NOT LIMITED TO FIRE, FLOODS, SMOKE, SAND, DIRT, LIGHTNING, MOISTURE OR WATER DAMAGE, FREEZES, STORMS, WIND OR WINDSTORM, HAIL, EARTHQUAKE, ETC., OPERATION/STORAGE OF THE COVERED PRODUCT IN CONDITIONS OUTSIDE OF MANUFACTURER SPECIFICATIONS AND COLLAPSE, EXPLOSION, BATTERY FAILURE OR LEAKAGE, OR OTHER SIMILAR EVENTS;
• DAMAGE OR FAILURE CAUSED BY RIOT, NUCLEAR RADIATION, WAR OR HOSTILE ACTION, RADIOACTIVE
CONTAMINATION, ETC.; AND
• INTENTIONAL DAMAGE.
OTHER EXCLUSIONS INCLUDE BUT ARE NOT LIMITED TO;
• NORMAL PERIODIC OR PREVENTIVE MAINTENANCE, USER EDUCATION, CLEANINGS OR ANY REPAIR COVERED
BY A MANUFACTURER WARRANTY OR OTHER INSURANCE;
• SOFTWARE AND SOFTWARE-RELATED PROBLEMS;
• EQUIPMENT SOLD WITHOUT A MANUFACTURER’S WARRANTY OR SOLD “AS IS”;
• MANUFACTURER RECALL OR REWORK TO REPAIR DESIGN OR COMPONENT DEFICIENCIES, IMPROPER
CONSTRUCTION, MANUFACTURER ERROR, ETC., REGARDLESS OF THE MANUFACTURER’S ABILITY TO PAY FOR SUCH REPAIRS;
• NEGLECT, NEGLIGENCE, MISUSE, ABUSE, MALICIOUS MISCHIEF, THEFT, MYSTERIOUS DISAPPEARANCE,
VANDALISM, RUST, CORROSION, WARPING, BENDING, ANIMAL OR INSECT INFESTATION, ETC., TO THE
COVERED PRODUCT OR ANY COMPONENT, UNAUTHORIZED MODIFICATIONS AND ADJUSTMENTS,
ALTERATIONS, MANIPULATION OR REPAIR MADE BY ANYONE OTHER THAN AN AUTHORIZED SERVICE
TECHNICIAN;
• COVERED PRODUCTS WITH REMOVED OR ALTERED SERIAL NUMBERS;
• EXPENDABLE OR CONSUMER REPLACEABLE ITEMS OR ANY OTHER PARTS OR MATERIALS WHICH ARE
DESIGNED TO BE CONSUMED DURING THE LIFE OF THE COVERED PRODUCT AND OTHER COMPONENTS NEVER COVERED BY THE MANUFACTURER’S WARRANTY;
• REPAIR OF COSMETIC OR OTHER STRUCTURAL DEFECTS WHEN THEY DO NOT IMPACT OPERATIONAL
PERFORMANCE OF THE COVERED PRODUCT;
• CONSEQUENTIAL DAMAGES OR DELAY IN RENDERING SERVICE UNDER THIS CONTRACT, OR LOSS OF USE OR DATA DURING THE PERIOD THE COVERED PRODUCT IS AT AN AUTHORIZED REPAIR FACILITY OR OTHERWISE AWAITING PARTS; YOU ARE RESPONSIBLE FOR BACKING UP ALL SOFWARE AND DATA ON A REGULAR BASIS;
THIS PLAN DOES NOT COVER RESTORATION OF SOFTWARE OR DATA OR DATA RETRIEVAL TO YOUR COVERED
PRODUCT;
• COMPONENTS AND PRODUCTS USED FOR COMMERCIAL, INDUSTRIAL, EDUCATIONAL OR PUBLIC USE
PURPOSES, OR OFFERED ON A RENTAL BASIS; AND
• “NO PROBLEM FOUND” DIAGNOSIS FROM THE MANUFACTURER OR ANY OTHER THIRD PARTY SERVICE AGENT.
• ANY EQUIPMENT LOCATED OUTSIDE THE UNITED STATES OF AMERICA OR CANADA;
• REFURBISHED PRODUCTS WITH LESS THAN AN ORIGINAL NINETY (90) DAYS MANUFACTURER’S PARTS AND
LABOR LIMITED WARRANTY. NOTE: MAJOR APPLIANCES MUST HAVE A MINIUM OF ONE (1) YEAR
MANUFACTURER’S PARTS AND LABOR WARRANTY.
• TELEVISION OR PERSONAL COMPUTER MONITOR SCREEN IMPERFECTIONS, INCLUDING ‘BURN-IN’ OR BURNED CRT PHOSPHOR, CAUSED BY VIDEO GAMES, PROLONGED DISPLAY OF ONE OR MORE SIGNAL(S), OR OTHER ABUSE;
• DIGITAL/VIDEO PROJECTOR AND “DLP” TYPE REAR PROJECTION TV’S BULBS IF YOU DID NOT PURCHASE THE OPTIONAL BULB COVERAGE AS PART OF YOUR COVERAGE PLAN
• ACCIDENTAL DAMAGE, CRACKED OR DAMAGED LCD SCREEN, TO YOUR LAPTOP (IF YOU DID NOT PURCHASE THE OPTIONAL ADH COVERAGE FOR YOUR LAPTOP) OR DAMAGE DUE TO WATER, OTHER LIQUIDS OR LIQUID
MARKS AND/OR RINGS
• SERVICE NECESSARY BECAUSE OF IMPROPER STORAGE, IMPROPER VENTILATION, RECONFIGURATION OF EQUIPMENT, USE OR MOVEMENT OF THE EQUIPMENT, INCLUDING THE FAILURE TO PLACE THE EQUIPMENT IN AN AREA THAT COMPLIES WITH THE MANUFACTURER’S PUBLISHED SPACE OR ENVIRONMENTAL REQUIREMENTS;
• ANY INSTALLATION THAT PREVENTS NORMAL SERVICE
• PRODUCT(S) WITH REMOVED OR ALTERED SERIAL NUMBERS
• CUSTOM INSTALLATIONS: PRODUCTS INSTALLED IN CABINETRY AND OTHER TYPES OF BUILT-IN APPLICATIONS ARE ELIGIBLE FOR SERVICE AS LONG AS YOU MAKE THE PRODUCT ACCESSIBLE TO THE SERVICE TECHNICIAN. WE ARE NOT RESPONSIBLE FOR DISMANTLING OR REINSTALLATION OF FIXED INFRASTRUCTURE WHEN REMOVING OR RETURNING REPAIRED OR REPLACED PRODUCT INTO A CUSTOM INSTALLATION
• COMPONENTS NOT CONTAINED WITH THE HOUSINGS OF THE COVERED PRODUCT(S) SUCH AS PLUMBING, ELECTRICAL WIRING, VENTS, DUCT WORK; ETC.
WHAT TO DO IF COVERED PRODUCT REQUIRES SERVICE: Call Us at 1-866-505-4047 toll-free and explain the problem. We will attempt to resolve the problem You are experiencing over the telephone. If We can not resolve the problem, You will be directed to an authorized service center. For faster service, have Your dated proof of purchase (sales receipt) and Service Agreement number available when You place the call. You will be required to supply a copy of Your proof of purchase (sales receipt) at time of
service. NOTE: THIS SERVICE AGREEMENT SHALL BE VOID IF YOU MAKE UNAUTHORIZED REPAIRS. We reserve the right to inspect the product from time to time. Service will be provided during normal business hours and in the USA only. We own all parts removed from repaired products and any complete units replaced in their entirely.
SAFETY: In the event that Our authorized service center determines that it can not service Your covered product(s) due to poor accessibility, unsafe working conditions, an adult over the age of 18 is not present, or that it cannot restore Your covered product(s) to safe, working conditions due to reasons beyond the scope of this Service Agreement, such as (but not limited to) code violations, improper storage, installation, use or movement of the product(s), including the failure to place the product(s) in an area that complies with the manufacturer’s published space or environmental requirements, Our authorized service center shall not be required to proceed with the covered repair until You remedy the applicable hazard at Your cost. You will also be responsible for the full cost of the original service call.
RENEWAL: This Service Agreement may at Our discretion be renewed at the expiration of its term. When We offer to renew the Service Agreement, the renewal price quoted will reflect the age of the product and the prevailing service cost at the time of the renewal.

TRANSFER OF SERVICE AGREEMENT: This Service Agreement may be transferred to any person in the United States by contacting Us at 1-866-505-4047 toll-free.

GUARANTEE: This is not an insurance policy. We have obtained an insurance policy to insure Our performance under this Service
Agreement. Should We fail to pay any claim or fail to replace the product covered under this Service Agreement within sixty (60)
days after product has been returned or, in the event that You cancel this Service Agreement, and We, fail to refund the unearned
portion of the Service Agreement price, You are entitled to make a direct claim against the insurer, Wesco Insurance Company, at
1-866-505-4048 or 59 Maiden Lane, 6th Floor, New York, NY 10038.
NOTE: THE ABOVE GUARANTEE DOES NOT APPLY TO SERVICE AGREEMENTS SOLD IN THE STATE OF FLORIDA.
FOR SPECIAL STATE DISCLOSURES SEE www.amtprotect-it.com.
CANCELLATION: You may cancel this Service Agreement at any time. To arrange for cancellation of this Service Agreement, call
Us at 1-866-505-4047 toll-free. The refund amount of the Service Agreement price will be prorated based on the remaining contract
term minus any claims that have been paid or pending. Cancellation by Us will be done in accordance applicable state laws and
regulations.
SPECIAL STATE DISCLOSURES
Regulation of service plans may vary widely from state to state. Any provision within this service agreement plan (“Service
Agreement”) which conflicts with the laws of the state where you live shall automatically be considered to be modified in conformity
with applicable state laws and regulations as set forth below. The following state specific requirements apply if your Service
Agreement was purchased in one of the following states and supersede any other provision within your Service Agreement terms
and conditions to the contrary.
ALABAMA only: You may return this Service Agreement within twenty (20) days of the date the Service Agreement was provided
to you or within ten (10) days if the Service Agreement was delivered to you at the time of sale. If you made no claim, the Service
Agreement is void and the full purchase price will be refunded to you. If you cancel this Service Agreement after the first 20 days,
you will receive the unearned portion of the full purchase price of the Service Agreement, less an administrative fee of up to twentyfive
dollars ($25.00). The Administrator will pay a penalty of 10% per month on a refund that is not paid or credited within forty-five
(45) days after return of the service contract to the Administrator. Obligations of the Administrator are backed by the full faith and
credit of the Administrator, as well as by contractual liability insurance. If the Administrator fails to pay or to provide service on a
claim within sixty (60) days after proof of loss has been filed, the contract holder is entitled to submit a claim directly to Wesco
Insurance Company, who insures the Administrator’s obligations under this Service Agreement, at 1-866-505-4048 or 59 Maiden
Lane, 6th Floor, New York, NY 10038. These provisions apply only to the original purchaser of the Service Agreement. In the event
the Administrator cancels the Service Agreement, the Administrator will mail a written notice to you at your last known address at
least five (5) days prior to cancellation which shall state the effective date of cancellation and the reason for cancellation. However,
prior notice is not required if the reason for cancellation is nonpayment of the provider fee or a material misrepresentation by you
relating to the covered property or its use.
ARIZONA ONLY:
Definitions: A “consumer” means a contract holder, inclusive of a buyer of the covered product (other than for re-sale), any
person to whom the product is transferred during duration of the contract coverage period, or any person entitled to receive
performance on the part of the obligor under applicable law; “service company” is any person or entity that performs or arranges to
perform services pursuant to a service contract which the person issues; “service contract administrator” means an entity which
agrees to provide contract forms, process claims and procure insurance for and on behalf of a dealer in performance of the
obligations pursuant to a service contract, but which may not itself perform actual repairs.
AMT Warranty Corp. is the service contract administrator/provider and the obligor for this Service Agreement in Arizona.
Cancellation: If your written notice of cancellation is received prior to the expiration date, we will provide a pro rata refund after
deducting for administrative expenses associated with the cancellation, regardless of prior services rendered against the contract.
No claim incurred or paid shall be deducted from the amount of the refund. The cancellation provision shall not contain both a
cancellation fee and a cancellation penalty.
WHAT IS NOT COVERED:
THE FOLLOWING ITEMS AS FOUND UNDER THE SECTION “WHAT IS NOT COVERED” ARE HEREBY DELETED:
- EQUIPMENT SOLD WITHOUT A MANUFACTURER’S WARRANTY OR SOLD “AS IS;”
- REFURBISHED PRODUCTS WITH LESS THAN AN ORIGINAL NINTETY (90) DAYS MANUFACTURER’S PARTS AND
LABOR LIMITED WARRANTY.
COVERAGE WILL BE EXCLUDED IF PRODUCTS(S) WITH REMOVED OR ALTERED SERIAL NUMBERS; ALTERATION OF
THE EQUIPMENT OR REPAIRS MADE BY ANYONE OTHER THAN THE AUTHORIZED SERVICE PROVIDER, ITS AGENTS,
DISTRIBUTORS, CONTRACTORS OR LICENSEES OR THE USE OF SUPPLIES OTHER THAN THOSE RECOMMENDED BY
THE MANUFACTURER; UNAUTHORIZED REPAIRS OR IMPROPER INSTALLATION HAVE OCCURRED AFTER THE
CONTRACT START DATE OR WHILE THE COVERED PRODUCT WAS OWNED BY YOU.
ARKANSAS only: With respect to Arkansas contractholders, the Obligor under this Service Agreement is the Dealer.
CALIFORNIA only: With respect to California contractholders, the Obligor under this Service Agreement is the Dealer. This Service
Agreement may be cancelled by the contract holder for any reason, including, but not limited to, the product covered under this
contract being sold, lost, stolen or destroyed. If you decide to cancel your Service Agreement, and cancellation notice is received by
the Administrator within 30 days of the date you received the Service Agreement, and you have made no claims against the Service
Agreement, you will be refunded the full Service Agreement price, less any claims; or if your Service Agreement and cancellation
notice is cancelled by written notice after 30 days from the date you received this Service Agreement, you will be refunded a prorated
amount of the Service Agreement price, less any claims paid, less an administrative fee of 10% of the Service Agreement
price or $25, whichever is less, unless otherwise precluded by law.
COLORADO only: Action under this Service Agreement may be covered by the provisions of the “Colorado Consumer Protection
Act” or the “Unfair Practices Act”, articles 1 and 2 of title 6, C.R.S. A party to this Service Agreement may have a right of civil action
under the laws, including obtaining the recourse or penalties specified in such laws. With respect to Colorado contractholders, the
Obligor under this Service Agreement is the Dealer.
CONNECTICUT only: The term of your Service Agreement is automatically extended by the length of time in which the covered
product is in the Administrator’s custody for repair under the Service Agreement. If your Service Agreement is a Replacement Plan,
it is automatically extended through the time period in which the product is in transit for inspection, and until the product is replaced
(or equivalent). In the event of a dispute with the Administrator, you may contact the State of Connecticut, Insurance Department:
P.O. Box 816, Hartford, CT 06142-0816, Attn: Consumer Affairs. The written complaint must contain a description of the dispute, the
purchase or lease price of the product, the cost of repair of the product, and a copy of the warranty contract. If the Administrator fails
to pay or to provide service on a claim within sixty (60) days after proof of loss has been filed, the service contract holder is entitled
to submit a claim directly to Wesco Insurance Company, who insures the Administrator’s obligations under this Service Agreement,
at 1-866-505-4048 or 59 Maiden Lane, 6th Floor, New York, NY 10038.
FLORIDA only: The obligor and administrator under this Service Agreement is Technology Insurance Company, Inc. If you cancel
this Service Agreement, you will receive a refund equal to 90% of the unearned pro rata purchase price of the Service Agreement,
less any claims that have been paid. If we cancel this Service Agreement, you will receive one hundred percent (100%) of the
unearned pro rata purchase price of the Service Agreement.
GEORGIA only: You may cancel this Service Agreement at any time by notifying the Administrator in writing or by surrendering the
Service Agreement to the Administrator, whereupon the Administrator will refund the unearned pro rata purchase price based on the
time remaining on the request for cancellation. The Administrator is also entitled to cancel this contract at any time based upon
fraud, misrepresentation, nonpayment of fees by you, or non-renewal. All service contracts with the following Exclusion: ANY AND
ALL PRE-EXISTING CONDITIONS THAT OCCUR PRIOR TO THE EFFECTIVE DATE OF THIS CONTRACT, is hereby amended
with respect to Georgia contract holders as follows:
WHAT IS NOT COVERED: ANY AND ALL PRE-EXISTING CONDITIONS KNOWN TO YOU OR REASONABLY SHOULD HAVE
BEEN KNOWN TO YOU, THAT OCCUR PRIOR TO THE EFFECTIVE DATE OF THIS CONTRACT.
All Contracts with the following Disclosure: NOTE: THIS SERVICE AGREEMENT MAY BECOME VOID IF YOU MAKE
UNAUTHORIZED REPAIRS, is hereby amended as follows: NOTE: COVERAGE UNDER THIS AGREEMENT MAY BE DENIED IF
YOU MAKE UNAUTHORIZED REPAIRS
Procedures for cancellation of this Service Agreement will comply with section 33-24-44 of the Georgia code. Administrator may
cancel this Service Agreement upon thirty (30) days written notice to you. If a claim for service has not been completed within sixty
(60) days after proof of loss has been filed with the Administrator, the claim can be submitted to Wesco Insurance Company, who
insures the Administrator’s obligations under this Service Agreement, at 1-866-505-4048 or 59 Maiden Lane, 6th Floor, New York,
NY 10038.
HAWAII only: You may return this Service Agreement within thirty (30) days of the date this Service Agreement was provided to
you, or within twenty (20) days if the Service Agreement was delivered to you at the time of sale. If you made no claim, the Service
Agreement is void and the full purchase price will be refunded to you. The Administrator will pay a penalty of ten (10) percent on a
refund that is not paid or credited within forty-five (45) days after return of the Service Agreement to the Administrator. These
provisions apply only to the original purchaser of the Service Agreement. In the event Administrator cancels the Service Agreement,
the Administrator will mail a written notice to you at your last known address at least 5 days prior to cancellation which shall state the
effective date of cancellation and the reason for cancellation. However, prior notice is not required if the reason for cancellation is
nonpayment of the provider fee, a material misrepresentation by you relating to the covered property or its use, or a substantial
breach of your duties relating to the covered product or its use. Obligations of the Provider under this Service Agreement are
insured by: Wesco Insurance Company, 59 Maiden Lane, New York, NY 10038. If you have a question or complaint, you may
contact the Insurance Commissioner, Hawaii Insurance Division, PO Box 3614, Honolulu, Hawaii, 96811.
ILLINOIS only: The Administrator, AMT Warranty Corp. (and not the dealer or manufacturer), is the obligor of this Service
Agreement in the State of Illinois. The Administrator will pay the cost of covered parts and labor necessary to restore the product(s)
to normal operating condition as a result of covered or mechanical component failure due to normal wear and tear. You may cancel
this Service Agreement at any time. If you cancel this Service Agreement within the first thirty (30) days of purchase and if no
service has been provided to you, you shall receive a full refund of the purchase price less a cancellation fee equal to the lesser of
ten percent (10%) of the purchase price or fifty dollars ($50.00). If you cancel this Service Agreement at any other time or if you
cancel after service has been provided to you, you shall receive a refund equal to the pro rata purchase price less the value of any
service received and less a cancellation fee equal to the lesser of ten percent (10%) of the purchase price or fifty dollars ($50.00). If
Administrator fails to pay or to provide service on a claim within sixty (60) days after proof of loss has been filed, the service contract
holder is entitled to submit a claim directly to Wesco Insurance Company, which insures the obligor’s obligations under this Service
Agreement, at the following address: 59 Maiden Lane, New York, NY 10038
INDIANA only: If a claim for service has not been completed within sixty (60) days after proof of loss has been filed with the
Administrator, the claim can be submitted to Wesco Insurance Company, who insures the Administrator’s obligations under this
Service Agreement, at 1-866-505-4048 or 59 Maiden Lane, 6th Floor, New York, NY 10038.
KANSAS only: With respect to Kansas contract holders, the obligor under this Service Agreement is the Dealer.
KENTUCKY only: If processing of a claim for service has not been completed within sixty (60) days after proof of loss has been
filed with the Administrator, the claim may be submitted to Wesco Insurance Company, which insures the Administrator’s obligations
under this Service Agreement, at 1-866-505-4048 or 59 Maiden Lane, 6th Floor, New York, NY 10038.
MAINE: With respect to Maine contract holders, the Obligor under this Service Agreement is the Dealer.
MICHIGAN: With respect to Michigan contract holders, the Obligor under this Service Agreement is the Dealer.
MISSOURI: With respect to Missouri contract holders, the Obligor under this Service Agreement is the Dealer.
NEVADA only: This Service Agreement is not an insurance policy. This Service Agreement does not provide replacement or
service coverage for failures or breakdowns arising from pre-existing conditions, or for any form of consequential damages.
The cancellation provision in your Service Agreement is hereby deleted and replaced with the following:
This Service Agreement is void, and we will refund to you the purchase price of the contract, if no service or replacement claim has
been made and you return the contract within 20 days after the date we mailed to you or otherwise sent to you these terms and
conditions, or within 10 days we furnished you with a copy of these terms and conditions when this contract was purchased. We will
refund to you the purchase price of this contract within 45 days after it has been returned to us. If the provider does not refund the
purchase price within 45 days, the provider will pay the purchaser a penalty of 10 percent of the purchase price for each 30-day
period that the refund remains unpaid. You may also cancel this Service Agreement at any other time and receive a refund equal to
the pro rata purchase price. These provisions apply only to the original purchaser of the Service Agreement.
We may not cancel this contract once it has been in effect for seventy (70) days, except for the following conditions: failure to pay
the service contract purchase price; the contract holder being convicted of a crime which results in an increase in the service
required under this contract; discovery of fraud or material misrepresentation perpetrated by you in purchasing this contact or
obtaining service; the discovery of an act or omission, or a violation of any condition of the this contract by you which substantially
and materially increases the service requested under the Service Agreement; or a material change in the nature or extent of the
service required under the Service Agreement which occurs after the purchase of this contract, and substantially and materially
increases the service required beyond that contemplated at the time of purchase. With respect to each product covered under this
contract, the Administrator and/or Obligor liability is limited to the original retail purchase price you paid for such product. We may
not cancel this service contract until at least fifteen (15) days written notice has been mailed to you. Obligations under this Service
Agreement are insured under a contractual liability insurance policy issued by Wesco Insurance Company, 59 Maiden Lane, New
York, NY 10038.
NEW HAMPSHIRE only: In the event you do not receive satisfaction under this Service Agreement, you may contact the New
Hampshire Insurance Department at 21 South Fruit Street, Suite 14, Concord, NH 03301, (800) 852-3416. The Administrator’s
obligations under this Service Agreement are insured by a policy of insurance issued by Wesco Insurance Company, 59 Maiden
Lane, New York, NY 10038. In the event any covered service is not paid within sixty (60) days after proof of loss has been filed or
the Administrator ceases to do business or goes bankrupt, you may apply directly to the insurer at 1-866-505-4048 or at the above
address.
NEW JERSEY: With respect to New Jersey contractholders, the Obligor under this Service Agreement is the Dealer.
NEW MEXICO only: You may return this Service Agreement within ninety (90) days of the date this Service Agreement was
provided to you. If you made no claim, the contract is void and the full purchase price will be refunded to you. The Administrator will
pay a penalty of ten (10%) percent per month on a refund that is not made within sixty (60) days of the return of the Service
Agreement. These provisions apply only to the original purchase of the Service Agreement. The Administrator may not cancel this
Service Agreement once it has been in effect for seventy (70) days except for the following conditions: failure to pay an amount
when due; the conviction of you in a crime that results in an increase in the service required under the service contract; fraud or
material misrepresentation by you in purchasing the Service Agreement or in obtaining service; or the discovery of an act or
omission, or a violation of any condition of the Service Agreement by you which substantially and materially increases the service
required under the Service Agreement. If Administrator cancels this Service Agreement, We will mail a written notice to you at your
last known address at least fifteen (15) days prior to cancellation with the reason for cancellation. The Administrator is not required
to mail you written notice if the reason for cancellation is nonpayment of the provider fee, a material misrepresentation, or a
substantial breach of duties by you relating to the covered property or its use.
NEW YORK only: You may return this Service Agreement within twenty (20) days of the date this Service Agreement was provided
to you, or within ten (10) days if the Service Agreement was delivered to you at the time of sale. If you made no claim, the Service
Agreement is void and the full purchase price will be refunded to you. The Administrator will pay a penalty of ten (10) percent per
month on a refund that is not made within thirty (30) days of return of the Service Agreement to the Administrator. These provisions
apply only to the original purchaser of the Service Agreement. In the event we cancel this Service Agreement, we will mail a written
notice to you at your last known address at least fifteen (15) days prior to cancellation with the reason for cancellation. Administrator
is not required to mail you written notice if the reason for cancellation is nonpayment of the provider fee, a material
misrepresentation, or a substantial breach of duties by you relating to the covered property or its use. If a claim for service has not
been completed within sixty (60) days after proof of loss has been filed with the Administrator, the claim can be submitted to Wesco
Insurance Company, who insures the Administrator’s obligations under this Service Agreement, at 1-866-505-4048 or 59 Maiden
Lane, 6th Floor, New York, NY 10038.
NORTH CAROLINA only: The purchase of a Service Agreement is not required in order to obtain financing. The Administrator may
not cancel this Service Agreement except for nonpayment by you, or in violation of any of the terms and conditions of this Service
Agreement. If you cancel your Service Agreement, you will receive a pro-rata refund, less the cost of any claims paid and less a
cancellation fee of ten percent (10%) of the amount of the refund. Obligations under this Service Agreement are insured by: Wesco
Insurance Company, 59 Maiden Lane, New York, NY 10038. With respect to North Carolina contractholders, the Obligor under this
Service Agreement is the Dealer.
OKLAHOMA only: The obligor under this Service Agreement is the service contract Administrator. In the event you cancel this
Service Agreement, you shall receive a refund equal to ninety percent (90%) of the unearned pro-rata purchase price. In the event
the Administrator cancels this Service Agreement, you shall receive a refund equal to one hundred percent (100%) of the unearned
pro rata purchase price, less the cost of any service received. This Service Agreement is administered by AMT Warranty Corp.
PENNSYLVANIA: With respect to Pennsylvania contractholders, the Obligor under this Service Agreement is the Dealer.
SOUTH CAROLINA only: In order to prevent damage to the covered product, please refer to the owner’s manual. This Service
Agreement does not provide coverage for pre-existing conditions. This Service Agreement does not cover repair and replacement
necessitated by loss or damage resulting from 1) any cause other than normal use and operation of the product in accordance with
manufacturer’s specifications and/or owner’s manual, or 2) failure to use reasonable means to protect your product from further
damage after a breakdown or performance failure occurs. You may return this Service Agreement within twenty (20) days of the
date this Service Agreement was provided to you, or within ten (10) days if the Service Agreement was delivered to you at the time
of sale. If you made no claim, the Service Agreement is void and the full purchase price will be refunded to you. The Administrator
will pay a penalty of ten (10) percent per month on a refund that is not made within forty-five (45) days of return of the Service
Agreement to the Administrator. These provisions apply only to the original purchaser of the Service Agreement. In the event the
Administrator cancels this Service Agreement, the Administrator will mail a written notice to you at your last known address at least
fifteen (15) days prior to cancellation with the reason for cancellation. The Administrator is not required to mail you written notice if
the reason for cancellation is nonpayment of the provider fee, a material misrepresentation, or a substantial breach of duties by you
relating to the covered property or its use. If a claim for service has not been completed within sixty (60) days after proof of loss has
been filed with the Administrator, the claim can be submitted to Wesco Insurance Company, which insures the Administrator’s
obligations under this Service Agreement, at 1-866-505-4048 or 59 Maiden Lane, 6th Floor, New York, NY 10038. In the event you
have a question or complaint, you may contact the South Carolina Department of Insurance, P.O. Box 100105, Columbia, South
Carolina, 29202-3105, Telephone (803) 737-6134.
TEXAS only: You may return this Service Agreement within twenty (20) days of the date this Service Agreement was provided to
you, or within ten (10) days if the Service Agreement was delivered to you at the time of sale. If you made no claim, the Service
Agreement is void and the full purchase price will be refunded to you. The Administrator will pay a penalty of ten (10) percent of the
amount outstanding per month on a refund that is not made within forty-five (45) days. These provisions apply only to the original
purchaser of the Service Agreement. In the event we cancel the Service Agreement, we will mail a written notice to you at your last
known address at least five (5) days prior to cancellation which shall state the effective date of cancellation and the reason for
cancellation. However, prior notice is not required if the reason for cancellation is nonpayment of the provider fee, a material
misrepresentation by you relating to the covered property or its use, or a substantial breach of your duties relating to the covered
product or its use. Obligations of the provider under this Service Agreement are insured under a service contract reimbursement
policy. In the event a covered service is not provided by the Administrator within sixty (60) days after proof of loss has been filed
with the Administrator, the claim can be submitted to Wesco Insurance Company, at 1-866-505-4048 or 59 Maiden Lane, 6th Floor,
New York, NY 10038. Unresolved complaints concerning a provider or questions concerning the registration of a service contract
provider may be addressed to the Texas Department of Licensing and Regulations, PO Box 12157, Austin TX 78711, telephone
number 1-512-463-2906 or 1-800-803-9202.
UTAH only: We may cancel this Service Agreement by providing you with (30) days' written notice for the following reasons only:
fraud, material misrepresentation, substantial change in the risk assumed, unless we should reasonably have foreseen the change
or contemplated the risk when entering into the contract. We may cancel this Service Agreement by providing you with ten (10) days
written notice if the reason for cancellation is non-payment by you. This Service Agreement does not provide coverage for preexisting
conditions or any product that is subject to neglect, abuse or damage prior to issuance of the Service Agreement. If in an
emergency situation and Administrator cannot be reached the customer can proceed with repairs. The Administrator will reimburse
the customer or the repairing facility in accordance with the Service Agreement provisions. This Service Agreement may be paid in
full at the time of purchase or financed. If a claim for service has not been completed within sixty (60) days after proof of loss has
been filed with the Administrator, the claim can be submitted to Wesco Insurance Company, who insures the Administrator’s
obligations under this Service Agreement, at 1-866-505-4048 or 59 Maiden Lane, 6th Floor, New York, NY 10038. Coverage
afforded under this Service Agreement is not guaranteed by the Property and Casualty Guaranty Association.
VERMONT only: You may return this Service Agreement within twenty (20) days of receipt and, if no claim for service has been
made, receive a full refund of the purchase price. The provider’s obligations under this Service Agreement are supported by a
contractual liability insurance policy. Upon failure of the provider to perform under the contract, the insurer which issued the policy
shall pay on behalf of the provider any sums the provider is legally obligated to pay and shall provide the service which the provider
is legally obligated to perform according to the provider’s contractual obligations under this Service Agreement. If a claim for service
has not been completed within sixty (60) days after proof of loss has been filed with the provider, the claim can be submi